Lean management in higher education institutions. How to begin?

Piotr Grudowski , Małgorzata Wiśniewska


The objective of this article is to present an outline of a concept aimed at identifying the possibilities of using Lean Management foundations in determining the sources of irregularities occurring in university processes from the perspective of various stakeholder groups. A research methodology is presented that creates the basis for initiating programmes modernising university processes in line with the principles of the LM concept from the perspective of the most important stakeholder groups. Thanks to the obtained results, it will be possible to raise the general level of awareness regarding losses and their causes, which have a negative impact on the effectiveness and efficiency of a university's activities. This would give rise to the active participation of important groups of stakeholders in activities improving university systems. The research results will contribute to the development of management sciences with reference to the sector of public services by identifying the factors determining changes in university management systems in a manner consistent with global trends. It will also be possible to develop a theoretical model supporting the LM-based identification of irregularities and their causes in universities
Author Piotr Grudowski
Piotr Grudowski,,
, Małgorzata Wiśniewska (FM/DBE/QEMU)
Małgorzata Wiśniewska,,
- Quality and Environmental Management Unit
Journal seriesZeszyty Naukowe Politechniki Śląskiej. Organizacja i Zarządzanie, ISSN 1641-3466, (N/A 20 pkt)
Issue year2019
Publication size in sheets0.60
Keywords in Englishhigher education, lean management, process improvement
Languageen angielski
LicenseRepository; published final; Uznanie Autorstwa (CC-BY); with publication
Grudowski_Piotr_Wisniewska_Malgorzata_Lean_management_in_higher_education_2019.pdf Grudowski_Piotr_Wisniewska_Malgorzata_Lean_management_in_higher_education_2019.pdf 796,94 KB
Score (nominal)20
Score sourcejournalList
ScoreMinisterial score = 20.0, 26-02-2020, ArticleFromJournal
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LicencjaUtwór jest udostępniany na licencji Creative Commons Uznanie autorstwa 4.0 Międzynarodowe (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
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