Business Intelligence Competency Center - Establishing the Assets behind Delivering Analytic Business Value

Bartosz Marcinkowski , Bartłomiej Gawin


While Business Intelligence brings new buzzwords each year, the maturity of many companies in terms of practical use of Business Intelligence (BI) often leaves much to be desired. Research shows that setting up Business Intelligence Competency Centers (BICCs) is among the means to narrowing the gap between the technological potential of BI and its utilization by business stakeholders. This paper is devoted to elaborating a proposal of a BICC Establishment and Evolution Model for a mid-sized company assuming the parallel implementation of a BI-class solution. This paper delivers a development version of a general competence-centric framework that substitutes thinking targeted specifically at releasing a BI product with phase-based evolution towards increasing the scale of Business Intelligence utilization company-wide and ensuring a continuous involvement and feedback regarding future IT functionality enrichment.
Author Bartosz Marcinkowski (FM / DBI)
Bartosz Marcinkowski,,
- Department of Business Informatics
, Bartłomiej Gawin (FM / DBI)
Bartłomiej Gawin,,
- Department of Business Informatics
Publication size in sheets0.68
Book Kowal Jolanta, Kuzio Anna, Mäkiö Juho, Paliwoda-Pękosz Grażyna, Soja Piotr, Sonntag Ralph (eds.): International conference on ICT management for global competitiveness and economic growth in emerging economies : ICTM 2017, Wrocław, Poland, October 23-24, 2017 : "Innovations for Human Development in Transition Economies" : proceedings , 2017, University of Wrocław, ISBN 978-83-64389-64-1, 382 p.
Keywords in Englishbusiness intelligence, Business Intelligence Competency Center, model, Analytics Maturity
Languageen angielski
Score (nominal)15
ScoreMinisterial score = 15.0, 19-03-2018, BookChapterMatConfByIndicator
Ministerial score (2013-2016) = 15.0, 19-03-2018, BookChapterMatConfByIndicator
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.