Creative techniques in the Field of IT Project Management - Use Cases

Anna Boratyńska-Sala , Monika Woźniak


Although effective project management is crucial to the success of IT projects, little empirical research focuses on how to solve problems of the immediate environment of an IT project. Therefore, a study was carried out on 16 IT teams from the SME sector. They were asked to specify the key organisational problems and ways to deal with them. Afterwards, they participated in training workshops on two popular methods (brainstorming by Alex Faickney Osborn and 6 thinking hats by Edward de Bono) and on lesser-known, but very effective, techniques for solving non-standard tasks within the Theory of Inventive Problem Solving by Henry Altszuller (TRIZ) methodology, i.e. System Operator and Root Conflict Analysis. The participants of the workshop were people with different levels of education. IT teams identified problems and generated solutions in accordance with the strategies of the newly learned methods. The main objective of this article is to show, on the example of cases implemented by the examined teams, the possibilities of using TRIZ tools in project management to develop intraorganisational solutions for problems related to the organisation and implementation of an IT project. The teams evaluated the solutions created with the use of the last two methods as high-quality solutions.
Author Anna Boratyńska-Sala
Anna Boratyńska-Sala,,
, Monika Woźniak (FM / DBI)
Monika Woźniak,,
- Department of Business Informatics
Publication size in sheets0.8
Book Kowal Jolanta, Kuzio Anna, Mäkiö Juho, Paliwoda-Pękosz Grażyna, Soja Piotr (eds.): International conference on ICT management for global competitiveness and economic growth in emerging economies: ICTM 2018, Wrocław, Poland, October 22-23, 2018: Innovation Capability for Socioeconomic Development: proceedings, ICT Management for Global Competitiveness and Economic Growth in Emerging Economies, no. 6/2018, 2018, Uniwersytet Wrocławski, ISBN 978-83-64389-66-5, 356 p.
Keywords in EnglishIT Project Management, creative methods, TRIZ, Problem Solving
Languageen angielski
Score (nominal)20
Score sourcepublisherList
ScoreMinisterial score = 20.0, 25-02-2020, ChapterFromConference
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