Quality management frameworks implementation in Polish local governments

Małgorzata Wiśniewska , Katarzyna Szczepańska

Abstract

n/a
Author Małgorzata Wiśniewska ZZJiŚ
Małgorzata Wiśniewska,,
- Quality and Environmental Management Unit
, Katarzyna Szczepańska
Katarzyna Szczepańska,,
-
Journal seriesTotal Quality Management & Business Excellence, ISSN 1478-3363
Issue year2014
Vol25
No3-4
Pages352-366
Keywords in Englishquality management frameworks, stakeholder's satisfaction, public administration, local governments, Poland
DOIDOI:10.1080/14783363.2013.791107
URL http://dx.doi.org/10.1080/14783363.2013.791107
Languageen angielski
Score (nominal)25
ScoreMinisterial score = 0.0, 20-12-2017, ArticleFromJournal
Ministerial score (2013-2016) = 25.0, 20-12-2017, ArticleFromJournal
Publication indicators WoS Impact Factor: 2014 = 1.323 (2) - 2014=1.482 (5)
Citation count*0
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
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