Towards the assessment of digital technology competences of the elderly people over time. Empirical research on the women at the age of 60 and over in Poland

Sylwia Badowska


The issue of competence of a digital technology use has become particularly important since high technology including mobile one has become an integral part of everyday life. Most often digital technological knowledge and skills are assigned to the younger generations. Moreover, the older ones are seen as being passive in this respect due to insufficient competences using an advanced technological solutions and may be even at risk of a digital technology exclusion. The paper sheds a light on the issues of digital competences of the elderly women. The scientific goal concerns to define and verify over time the self-assessment of competences to use digital technology by women at the age of 60 and over. A smartphone was a mobile product taken into consideration to achieve the research aim. To obtain the study goal, a two stages survey was carried out at the turn of 2014-2015 and in 2018 among participants of Third Age Universities in Poland. The characteristics (quotas) covered bythe research were: gender and age. To collect the primary data, the study employed the paper-andpencil interview for targeting the smartphone users at the age of 60 and over. A statistics descriptive analysis and valuation of the level of digital technology competence indicator were conducted. To measure the requested level of the digital technological competences, an original scale was proposed, the so-called digital technology competence scale (DTCS) with digital technology competence scale indicator (DTCSI). The DTCSI was developed basing on effort expectancy and facilitating conditions constructs derived from UTAUT and UTAUT2 (Venkatesh et al., 2003; 2012). The obtained results suggest that on the example of a smartphone, among the studied elderly women, the level of such competences is at least sufficient and even high for them to use new mobile technologies. However, the level of these competences in the population changes over time. It appears that the DTCI decreases, because the longer the new technology is available on market, the later groups of users with lower level of digital technological competences start using it. Moreover, it seems that, a determinant of the female users’ competences to use the digital technology is these users’ getting older. It is related negatively to tendency to use this technology and probably the period of time since retirement or termination of professional activity appears to be factors relating negatively to this tendency as well. The findings show that digital technology competences can be supported by a long professional activity which forces women to be in constant touch with new technological solutions applied at work at least. That may raise their digital competences generally. A longer period of a professional work is an argument to avoid a female digital technology exclusion.
Author Sylwia Badowska (FM / DMar / MSU)
Sylwia Badowska,,
- Marketing of Services Unit
Publication size in sheets0.65
Book Adamec Petr, Šimáně Michal, Kovářová Eliška (eds.): Proceedings of International Conference ICOLLE 2019 Sustainability in Education - Past, Present and Future, 2020, Mendelova univerzita v Brně, ISBN 978-80-7509-702-6, 264 p.
Keywords in Polishkompetencje cyfrowe, kompetencje technologiczne, cyfrowe kompetencje technologiczne, seniorzy, konsumenci senioralni, smartfone, telefony komórkowe
Keywords in Englishdigital competences, technological competences, digital technology competences, digital technology competence scale, digital technology competences indicator, effort expectancy, facilitating conditions, elderly people, elderly women, smartphone, mobile technology
Languageen angielski
Score (nominal)5
Score sourcepublisherList
ScoreMinisterial score = 5.0, 21-04-2020, ChapterFromConference
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