Factors influencing the acceptance of mobile learning by employees

Michał Kuciapski

Abstract

The use of mobile devices has become ubiquitous, also among employees. Mobile learning has started to be an approach used for competence development, but still not widespread on the desired level. Therefore, it is important to understand which factors influence the acceptance of m-learning by employees. The study presents a proposed conceptual model that is based on the Unified Theory of Technology Acceptance (UTAUT), to examine which determinants influence the acceptance by working adults of using mobile technologies for learning. A Structural Equation Modelling (SEM) approach was utilized to validate the proposed model on the basis of data collected via a survey from 411 employees from 21 sectors, both private and public. Use of SEM allowed to measure both the existence, and the level of influence of particular variables on employees’ acceptance of m-learning. The findings showed that performance expectancy, social influence and facilitating conditions are the factors that directly affect working adults’ acceptance of using mobile learning for competence development. Effort expectancy occurred to have only indirect impact on the acceptance of using m-learning by employees for increasing skills and knowledge. More specifically, the study proved that facilitating conditions influence on technology acceptance and the perceived effort required to use it. Such relationships do not exist in UTAUT. Therefore, the obtained study results not only explain factors influencing the acceptance of employees using m-learning but also highlight valuable implications for the general technology acceptance research field.
Author Michał Kuciapski (FM / DBI)
Michał Kuciapski,,
- Department of Business Informatics
Pages439-453
Publication size in sheets0.87
Book Kowal Jolanta, Kuzio Anna, Mäkiö Juho, Paliwoda-Pękosz Grażyna, Soja Piotr, Sonntag Ralph (eds.): International conference on ICT management for global competitiveness and economic growth in emerging economies : ICTM 2017, Wrocław, Poland, October 23-24, 2017 : "Innovations for Human Development in Transition Economies" : proceedings , 2017, University of Wrocław, ISBN 978-83-64389-64-1, 382 p.
Keywords in Englishmobile learning, m-learning, mobile technologies, employees, competences development, technology acceptance, UTAUT
URL http://ictm2017.edukacja.wroc.pl/docs/ICTM2017_Proceedings.pdf
Languageen angielski
Score (nominal)15
ScoreMinisterial score = 15.0, 19-03-2018, BookChapterMatConfByIndicator
Ministerial score (2013-2016) = 15.0, 19-03-2018, BookChapterMatConfByIndicator
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