Rozpoznanie i zaspokojenie wymagań klienta z wykorzystaniem modelu Kano

Małgorzata Wiśniewska

Abstract

n/a
Author Małgorzata Wiśniewska (FM / DBE / QEMU)
Małgorzata Wiśniewska,,
- Quality and Environmental Management Unit
Journal seriesProblemy Jakości, ISSN 0137-8651, e-ISSN 2449-9862, (B 11 pkt)
Issue year2009
Vol41
No4
Pages6-10
Languagepl polski
Score (nominal)3
Citation count*1 (2014-04-21)
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* presented citation count is obtained through Internet information analysis and it is close to the number calculated by the Publish or Perish system.
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