A model of client maturity assessment for IT projects

Monika Woźniak

Abstract

Based on qualitative research, the article aims to present an application of a universal research scheme enabling the client type identification in the IT sector. This kind of assessment should constitute an idispensable stage in the process of selecting a suitable IT project implementation methodology – one that will prove effective for cooperating with a particular type of client. Unfortunately, this approach has been neglected in both the reference literature and business reality. Instead, the main emphasis is put on IT project-related methodologies and tools as such. The suggested scheme, with its workflow, methods and tools, results from the author’s earlier research work as well as her seasoned knowledge and expertise in project management, IT and psychology. The paper is an account of the first stage of the study of an effective model of client cooperation within IT projects.
Author Monika Woźniak (FM / DBI)
Monika Woźniak,,
- Department of Business Informatics
Pages135-149
Publication size in sheets0.7
Book Kowal Jolanta, Lindskog Helena, Soja Piotr, Sonntag Ralph (eds.): Proceedings of the international conference on ICT Management for global competitiveness and economic growth in emerging economies : ICTM 2016, Wrocław, Poland, November 7-8, 2016, 2016, University of Wrocław, ISBN 978-83-64389-62-7, 295 p.
Keywords in EnglishIT project management, project management methodologies, identifying client's needs, qualitative research in managament
URL http://ictm2016.edukacja.wroc.pl/docs/Proceedings%20ICTM2016.pdf
Languageen angielski
Score (nominal)15
ScoreMinisterial score = 15.0, 23-05-2018, BookChapterMatConfByIndicator
Ministerial score (2013-2016) = 15.0, 23-05-2018, BookChapterMatConfByIndicator
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