Priorities of urban transport system stakeholders according to crowd logistics solutions in city areas. A sustainability perspective

Agnieszka Szmelter-Jarosz , Jagienka Rześny-Cieplińska


This article presents assessment results for the priorities of different urban logistics stakeholders in order to launch crowd logistics (CL) solutions within a city area. Additionally, this analysis was conducted by using various dimensions of sustainable city development. The unique character of this study lies in presenting the priorities of the interviewed stakeholders. Therefore, the purpose of this publication is to analyze the priorities of various stakeholders in relation to the introduction of CL solutions within a city area. The reason for such analysis is the rapid development of a large number of sharing-economy initiatives, including services. For this study, a few methods were used to achieve the research goal. Firstly, text mining and text analysis methods were implemented to analyze the opinions of the interviewees. Then, two chi-square tests allowed us to determine whether the groups of stakeholders are statistically different or not. Finally, the AHP (analytic hierarchy process) and DEMATEL (decision making trial and evaluation laboratory) methods were applied in order to define the priorities of the stakeholders. The needs of particular groups of respondents were derived from the interview based on the questionnaire. The results of the analysis allow for defining the demand characteristics for CL solutions by presenting the areas that are crucial for particular groups of stakeholders.
Author Agnieszka Szmelter-Jarosz (FE / DLog)
Agnieszka Szmelter-Jarosz,,
- Department of Logistics
, Jagienka Rześny-Cieplińska (FE / DEMTC)
Jagienka Rześny-Cieplińska,,
- Department of Economics and Management of Transportation Companies
Journal seriesSustainability, ISSN 2071-1050, (N/A 70 pkt)
Issue year2020
Publication size in sheets0.95
Article number317
Keywords in Englishurban logistics, urban transport, stakeholder analysis, crowd logistics, sharing economy, sustainable development, sustainable city, urban freight, MDCM
ASJC Classification3305 Geography, Planning and Development; 2105 Renewable Energy, Sustainability and the Environment; 2308 Management, Monitoring, Policy and Law
Languageen angielski
LicenseRepository; published final; Uznanie Autorstwa (CC-BY); with publication
Szmelter_Jarosz_Agnieszka_Rzesny_Cieplinska_Jagienka_Priorities_of_urban_transport_2020.pdf 1.56 MB
Score (nominal)70
Score sourcejournalList
ScoreMinisterial score = 70.0, 20-04-2020, ArticleFromJournal
Publication indicators WoS Citations = 0; Scopus SNIP (Source Normalised Impact per Paper): 2016 = 0.911; WoS Impact Factor: 2018 = 2.592 (2) - 2018=2.801 (5)
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LicencjaUtwór jest udostępniany na licencji Creative Commons Uznanie autorstwa 4.0 Międzynarodowe (CC BY 4.0)
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